FAQ's
E50 - Q. Not pairing '‘ pairing unsuccessful, make sure systemline E50 unit is turned on, in range and ready to pair’
Answer: If you're seeing ‘pairing unsuccessful, make sure systemline E50 unit is turned on, in range and ready to pair’ please take the following steps. 1. Prepare you connecting device ready to pair. 2. Ensure blue LED on E50 panel is flashing. 3. ...
E-Series - Q. My original E50/E100 plug-top type power supply has been replaced with an 'in-line' brick type, but the DC connection is different?
Answer: We moved away from the plug-top type power supply to aid install of the E50/E100 product as it allows it to be hidden and wired direct into it's own fused spur. Unfortunately the DC cable that was supplied with the original plug-top type is ...
E Series - Q. Which AWG speaker cable can be used with the E50/E100?
Answer: The speaker terminal blocks on the E50 and E100 models will accept 22-14 AWG.
E Series - Q. What is the size of the in-line power supply for the E50/E100?
Answer: The in-line PSU is 122mm x 55mm x 35mm.
E100 - Q. Can I use Google Home Mini for voice control?
Answer: Due to the Bluetooth chipset used within E100 which differs from the later version used in E50, it is not possible to connect a Google Home Mini.
E50 - Q. Can I connect a Google Home Mini for voice control?
Answer: Although you are not strictly controlling the E50 you can connect a Google Home Mini to the e50 via Bluetooth to enable you to play music via the Mini. It is presumed that you have already downloaded Google Home and have setup the Mini within ...
E50 - Q. What is the power consumption of my Systemline E50 when in standby?
Answer: During standby, the E50 will consume less than 1W, whereas deep standby it would only consume 0.5W.
E50 - Q. How do I pair an Amazon Show (Alexa) with my Systemline E50?
Answer: For a step-by-step guide on how to pair the Systemline E50 with an Amazon Show, please see the attached instructions.
E100 - Q. How do I remove the Bluetooth pairings from my Systemline E100?
Answer: You should be able to remove the Bluetooth pairings on an E100 by performing a factory reset. Please go to Source>Menu>Main Menu>Factory Reset>Enter>Display.
E50 - Q. How do I remove the Bluetooth pairings from my Systemline E50?
Answer: With the E50 in standby, press and hold the standby/power button - you will notice that the Systemline house logo will flash and once it changes to a solid red LED, all Bluetooth pairings should be removed.
E50/E100 - Q. Can I extend/shorten the 5m DC cable?
Answer: No, please note that the supplied 5M extension cable that sits between the power supply and the installed keypad cannot be altered, doing so will void any warranty and the system will not function correctly. Instead, our suggestion is to ...
E50/E100 - Q. Can I use a Fire & Acoustic Intumescent Back Box/Pattress/Socket Box Insert?
Answer: When using one of the below examples as a putty pad alternative, a depth of at least 47mm is required so as not to impede an E50 or E100, as less space will not allow for the connections at the rear of the keypad, resulting in damage and/or ...
E50/E100 - Q. Why does my keypad keep going into standby when I use an analogue input?
Answer: Please be aware that the volume of the source device must be set to maximum so that the E50/E100 is able to detect the full audio signal which will prevent it from going into standby. You may also note an arrow icon pointing upward; this is ...
E50 - Q. Is there an IR remote provided with the Systemline E Series E50?
Answer: Please be aware that there is not a remote for the Systemline E50, it works solely by touch and gesture as well as the volume control provided by the mobile device when in Bluetooth mode.
E50/E100 - Q. How can I connect if my TV does not have a headphone jack?
Answer: We would recommend a wired connection in this instance, and although your TV does not have a headphone port, provided your TV has phono/RCA connections, you should be able to use a jack to phono cable like this. If there is no headphone port ...
E50/E100 - Can I install the keypad in an outdoor weatherproof pattress box?
Answer: E100 and E50 are designed for indoor use only, they cannot be installed into an outdoor weatherproof pattress box on an external wall. You can install the E50 and E100 on an internal wall, but connected to outdoor weatherproof loudspeakers ...
E50/E100 - Q. What is the RMS wattage per channel of the E Series E100 and E50?
Answer: Both the E Series E100 and E50 are rated at 17 watts per channel, this is the same whether you have 1 pair or 2 pairs (wired in parallel) of loudspeakers attached having an impedance of 8 ohms. A 6 ohm nominal impedance loudspeaker pair can ...
E50/E100 - Q. What is the minimum/maximum rating that should be used as a fused spur when installing the in-line power supply?
Answer: The E50 and E100 in-wall keypads are now supplied with an in-line power supply, this can be either plugged into a standard 13A socket or if required, the mains plug can be removed from the mains cable and terminated into a fused spur rated at ...
E50/E100 - Q. What's the maximum length of loudspeaker cable I can run from the keypad?
Answer: This really depends on the gauge of the loudspeaker cable being used, but if we take the cable that is included with your E50 or E100 which is 19AWG (American Wire Gauge), and then assume the the loudspeakers will be 8 ohm impedance (as we ...
E50/E100 - Q. Can I add a Bluetooth loudspeaker to my E100 or E50 so that I can listen outside?
Answer: Unfortunately this would not be possible as the Bluetooth connection on our E50/E100 systems are designed for input only.
E50/E100 - Q. How do I install my E50/E100 with 4 x loudspeakers (8 Ohm)?
Answer: Systemline E Series E50 and E100 can support up to 4 loudspeakers (2 stereo pairs), with a minimum impedance per loudspeaker of 8 ohms, attached are the wiring combinations. Please note that diagram 1.2 shows the use of a QED WM15 (purchased ...
E50/E100 - Q. What length is the loudspeaker cable included with the pack?
Answer: The included loudspeaker cable found in the E100 and E50 cable pack is x2 - 7 metre lengths, and is a 19AWG (American Wire Gauge) type.
E100 - Q. Which replacement battery will I need for my remote?
Answer: The battery required for the E100 remote is a CR2025 3v lithium battery. To access the battery, please see the attached diagram.
E100 - Q. Why are there no DAB channels showing on the Systemline E100 in my caravan?
Answer: The E100 is supplied with a star shaped aerial, which is connected into the back of the E100 using an F-Type connector. In our experience, static caravans benefit from using an external DAB aerial, due to the amount of metal in the ...
E50/E100 - Q. What is the maximum number of Bluetooth devices my keypad can connect to?
Answer: The E50/E100 will store up to 8 paired devices, and as new devices connect, it will drop the oldest stored device maintaining the total of 8.
E100 - Q. Can I pair my keypad via Bluetooth with my Amazon Echo Dot?
Answer: Unfortunately the Amazon Echo Dot is not compatible with secure pairing. The E100 was designed before the Amazon Echo Dot, for use with mobile telephones or tablets which are compatible with secure pairing. We use a secure pairing method, ...
E100 - Q. How do I pair a Windows 10 PC/laptop with my E100?
Answer: For a step-by-step guide on how to pair the Systemline E100 with a Windows 10 Laptop, please see the attached instructions.
E50/E100 - Q. What would be the maximum number of loudspeakers I can connect to my E50/E100?
Answer: We recommend that a maximum of 4 speakers are used (which must be wired in parallel). For more information on installing 4 loudspeakers, please see this article.
E50 - Q. How do I pair my Amazon Echo Dot (Alexa) with my E50?
Answer: For a step-by-step guide on how to pair the Systemline E50 with an Amazon Echo Dot, please see the attached instructions.
E50 - Q. How can I turn Gesture Control off on my E50 keypad?
Answer: It is possible to turn off gesture control on E50 by entering the set up mode. For more information on how to do this, please refer to page 13 of the E50 user guide.
E100 - Q. My E100 won't connect via Bluetooth to my TV?
Answer: TV's with Bluetooth sound do not pair with E100 as they are not compatible with the secure pairing method used. Please use a 3.5mm jack to jack cable from the TV to the E100 rear AUX line input.